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January 23, 2021  
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Optical Lab Manager

Position Description

A leading global online retailer specializing in eyewear is looking for a new optical lab manager for the Atlanta Metropolitan area. The optical lab manager will be part of the project of building the new lab from day one, including involvement in all lab/warehouse plans, LMS implementation, training and recruiting, machinery installations, network layouts, and any other issues that may arise during the process.

After the lab-establishing process is complete, the lab manager will take on the duties of managing all aspects of the day-to-day of the facility, including the frame/lens warehouse management, edging & mounting department, QC, packing/shipping departments, and the returns department.

The lab manager will perform administrative duties to include payroll, lab incentives, and statistics for management, to ensure lab performance according to KPIs as well all company-approved lab safety programs are implemented and maintained consistently per standards, creating a safe work environment for all associates.

He/she will be responsible for the basic operation, cleaning, and ongoing maintenance of lab tools and equipment, adhering to established QMP maintenance procedures and calendar, as well as machine maintenance and diagnosis to support functionality.

ยทย  Analyze financial data and make recommendations regarding steps that can be implemented in the lab to improve profitability.
ยทย  Support lab efficacy metrics regarding customer and patient experience through technical knowledge of lab processes and equipment business acumen.
ยท Manage lab personnel; assign duties, establish performance standards, and work schedules, training, motivate, mentor, counsel, measure performance, enforce company policies and procedures; hire and terminate colleagues as necessary.
ยทย  Maintain quality control; identify recurring errors and develop solutions to eliminate them.
ยทย  Maintain a steady workflow to coincide with delivery time commitments to customers. ยทย  Review and approve all invoices and packing slips for inventory received.
ยทย  Prepare and work on lab reporting to include the cost of goods sold, payroll percentages, daily usage lens reports, daily breakage reports, and monthly physical inventory counts.
ยทย  Enforce OSHA and safety requirements; maintain OSHA compliance and MSDS (Material Safety Data Sheets).

ยท Minimum 5 years supervisory experience in an optical lab environment.
ยท Optical experience is a must (surfacing and edging knowledge).
ยท High School graduate or equivalent.
ยท Demonstrable leadership skills and experience.
ยท Excellent verbal and written communication skills.
ยท Good mathematical/analytical skills.
ยท Excellent process orientation.
ยท Strong computer skills.
ยท Ability to multi-task, prioritize and be flexible with changing business needs in a team environment.
ยท Knowledge of optical theory.
ยท Problem-solving skills.
ยท Maintain equipment functionality; schedule for repair and maintenance as required. ยท Ensure the lab remains clean and organized; assign housekeeping duties as necessary.
ยทย  Analyze workflow, yields, manpower requirements, production restraints, and quality issues. Identify problems and develop solutions to continually improve operations.
ยทย  Plan and schedule staffing requirements needed in order to meet specific quality standards and production objectives in all areas.
ยท Determine training requirements and ensure all training needs are met.

Additional Information

Employment Type: Full-Time    
Position Location: Atlanta Metropolitan Area

Contact Information

Gali Berkman Kaplan

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